Billing overview
Understand monthly service purchases, checkout, promotional credit, and workspace access.
Openstead separates workspace collaboration from application and database instances. Hobby is free, Pro is $25 per workspace per month, and Scale is $99 per workspace per month. Paid service instances, storage and optional build-minute packs are charged separately. Workspace prices are flat monthly fees with included member limits, not per-seat charges.
Current payments and billing changes use US dollars (USD). Native NGN payment presentation remains disabled pending payment verification. A bank or payment provider may apply its own conversion for current USD checkout; a naira estimate is not a separate NGN balance or guaranteed exchange rate. The checkout's confirmed currency and amount are authoritative.
What you pay for
- The selected compute plan and purchased replica capacity.
- An optional Pro or Scale workspace collaboration subscription.
- Application persistent disks, where configured.
- Storage above a database plan's included allocation, when applicable.
- Optional build-minute packs purchased separately.
Static sites, Free web instances, and MySQL Free have no instance charge and are available on Hobby without a paid workspace subscription. Existing purchased terms and current legacy instance renewals keep their quoted prices. See Free instances and Pricing.
Choose workspace collaboration
Open Billing → Workspace and instance plans. Hobby includes one member, 500 shared build minutes per month and seven days of logs. Pro includes up to ten members, 1,000 build minutes and thirty days of logs. Scale includes up to fifty members, 5,000 build minutes and thirty days of logs. Pro and Scale include audit exports and workspace two-factor enforcement.
An owner or admin reviews the workspace quote and confirms the optional purchase. Workspace payment does not purchase an application instance, database or disk, and it does not resize the host. All listed instance sizes use normal service checkout. Additional hosting capacity is provisioned automatically after verified service payment when needed. Checkout warns you if this may restart the host and briefly interrupt all services in the workspace.
Purchase a service month
An owner or admin selects the instance type, reviews the service quote, and confirms checkout from the dashboard. The quote shows the plan, replicas, storage, any applied promotional credit, and amount due.
Openstead sends you to Bachs hosted checkout to complete payment. You do not need to save a card in Openstead. Return to the dashboard after checkout and wait for payment confirmation.
If promotional credit covers the full quote, confirm the credit-funded purchase explicitly. A credit balance does not itself authorise starting a paid service.
Payment and deployment are separate
A completed checkout redirect is not the final proof of payment. Openstead waits for verified payment confirmation before granting the purchased term and queueing provisioning.
The purchase can then show capacity provisioning, queued deployment, active, or needing attention. Paid does not mean the new instance is already live. If capacity is unavailable or provisioning fails after payment is confirmed, use the purchase's retry action without making another payment. Check the existing invoice and purchase before starting another payment.
Renew manually
Openstead issues a renewal invoice two days before the service month ends. You pay it through hosted checkout or explicitly confirm the use of sufficient credit.
After expiry, there is a three-day grace period. Unrenewed compute then pauses. Database data and persistent disks are retained; expiry does not automatically delete them. Read Renewals for early renewal and plan-change timing.
Workspace and service benefits
Workspace collaboration follows the plan’s included member and feature limits. Pro and Scale include audit CSV exports and workspace two-factor enforcement. Review the displayed access rules in Billing rather than assuming a larger instance automatically upgrades workspace collaboration.
Changing a draft plan selection does not grant paid access. Features tied to an individual service, such as an application disk or shell, still require that service's own paid instance. A workspace subscription does not waive a required service purchase.
Manage your billing profile
Open Billing → Billing Information to review the billing email, organisation details, and address. Keep the billing email monitored so renewal notices reach the right person.
Use Invoice History for purchase records and downloads, and Credit Balance to redeem promotional codes. Billing actions require an owner or admin in an authenticated browser session.